Here are some questions/answers that we are frequently asked. If you have additional questions that aren’t covered here, please feel free to give us a call.
1. What are the hospital hours?
Our hospital is open Monday to Friday from 8:00am to 7:00pm. On Saturdays we are open from 8:00am until 3:00pm. The clinic is closed on Sunday. We do not offer 24-hour care. Hours are subject to change. Veterinarians are only available by appointment.
2. Do I need to have an appointment?
Yes, patients are seen by appointment only.
3. What forms of payment do you accept?
Cash, American Express, Discover, Mastercard, Visa, and CareCredit. As of January 1st, 2024, we no longer accept checks.
4. Can I make payments?
Payment in full is required at the time of service. We do not offer any payment plans.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. An exam and pre-anesthetic bloodwork are required prior to anesthesia to help assess whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Please see our Spay/Neuter page for detailed information.
6. What is the pre-anesthetic blood screening?
This is a blood test that is sent to our lab prior to scheduling surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery. Please see our Bloodwork page for more detailed information.
7. How long do the sutures stay in after my pet’s surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery. Some sutures are absorbable but still require a 14 day follow-up.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing:
- the chances of breast tumors
- the chance of cystic ovaries and uterine infections
- the desire to roam the neighborhood
- the incidence of prostate cancer
- the surplus of unwanted puppies and kittens
- spraying and marking